Support

FAQ

• What is Glow?

  Glow is Transparent AI. Private by design. Onchain AI — transparent by default Chat and voice across phone, desktop, and browser. Privacy-respecting memory you control.

• How is Glow different from other AI chat tools?

  Glow uses onchain AI with full transparent reasoning — no black-box thinking — that only you can see. Your information is stored in your personal vault with quantum-resistant protection. The same companion works across phone, desktop, and browser, with chat and voice together.

• Can other people see Glow’s reasoning?

  No. Transparent onchain reasoning is for you alone. It is designed so you can understand how Glow reached an answer without exposing that reasoning to anyone else.

• Where is my information stored?

  Your information is kept in your personal vault, designed with quantum-resistant protection. You control what Glow remembers and can clear memory or request deletion when you want a clean slate.

• Where can I download Glow?

  Open the Download page and register the email on your phone. Android signups are added to the Google Play testers list. iPhone testers get the TestFlight link when Apple opens the beta.

• How do I install after downloading?

  Use the install link from the Download page. Android installs from Google Play after your email is on the testers list. iPhone installs through TestFlight when that beta is open.

• Does Glow work across devices?

  Yes. Glow is designed for cross-device use so you can continue conversations as you move between phone, computer, and browser.

• How do I clear memory or delete my data?

  Use in-app memory controls where available. For a full deletion request, email support with the subject “Data deletion” and include the email or account you use with Glow.

Contact

Email support@higlowai.com for product help, install questions, or account issues. We typically reply within a few business days.

Data deletion: send a message to the same address with the subject line “Data deletion” and any account email you used with Glow. See our Privacy Policy for more detail.

Looking for installers? Go to Download.